When you guys were working on the 2008 General Past paper a few areas for improvement came up.
Videoconferencing - this allows employees to take part in meetings without having to travel to different locations. It's normally done by connecting monitors online. A bit like a webcam.
E-commerce - is buying/selling goods online
Courier - is a delivery service (like FedEx) that delivers your parcels quickly. Normally used for important items.
File Management System - this is used to have a clear structure for saving and finding files. We use it in our school when we have an SG Admin folder and then subfolders (WP, SS, DB etc).
RSI - Repetitive Strain Injury - this is an injury you get when you do something over and over. For example, not sitting properly can affect your wrists and give you the shakes. It can be solved by a wrist rest (usually made of gel)
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