This is Mr McGowan's page for Standard Grade Administration.

On these pages you will find resources for the 7 units and links to screencasts for Area 2, the practical side of the course.

I have uploaded slides for Standard Grade Administration and will put as many resources or add links as possible to aid you in your studies.

I hope you enjoy Standard Grade Administration as it is a good course which teaches valuable and much needed ICT skills. It is not just about typing or working in an Office! Architects and laywers need to know about using ICT too!

Spreadsheets

Spreadsheets
View more presentations or upload your own. (tags: relative absolute)

Organisation Charts

Key Terms of Unit 1A

Business Departments

Tuesday, 24 November 2009

Unit 2C Reception

UNIT 2 C Reception
Duties of a receptionist
Ø Answer phone
Ø Greet/direct visitors
Ø Make appointments
Qualities of a receptionist:
Ø Polite
Ø discreet
Ø well groomed

Reception Area Items
Ø Comfortable chairs for visitors
Ø Reading materials – newspapers/magazines
Ø Refreshment facilities
Ø Public Telephone
Ø CCTV Cameras
Ø Organisation Charts
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